Factors for HOA Boards to Consider When Choosing a Professional Community Management Organization

A professional community management company does more than enforce CC&Rs.  To get the best partner possible, HOA boards should ask the following six questions during the selection process:

  1. What’s your vision for the neighborhood?
    For every neighborhood to succeed, a clear vision is needed.  And, the community manager’s vision must be consistent with the HOA boards.
  2. How do you encourage interaction among neighbors?
    Across the country, statistics show a disconnect between what neighbors want from their neighborhoods and what currently exists. 
  3. How do you keep neighbors in the loop?
    Strong communities require neighbors to be engaged.  But, to get people to participate, community managers must first raise awareness and maintain interest.
  4. How do you promote support among neighbors?
    Creating a neighborhood in which neighbors can rely on each other is an important goal.  Most people considering HOA communities want this type of relationship with their neighbors.
  5. How do you enhance neighborhood safety and build a sense of stability?
    Neighbors must feel safe and stable for a sense of community to develop.  A community manager and do things like help establish block watches, raise safety awareness and provide information resources.
  6. How do you help nurture leadership within the HOA?
    HOAs need a regular supply of leaders to participate in community activities.  By getting people involved in the HOA, a strong community manager can help hone leadership skills of members.

Continue to read the Associated Asset Management Blog for information about Community Management.


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AAM Facts

In 2015, AAM employees have accumulated over 4,100 hours of volunteer work.

AAM currently manages over 600 communities.

AAM still provides services to our first client.

All of our customer care and 24/7 emergency after-hours employees are well versed with enough information to answer 196 of the most commonly asked questions regarding your community.

59% of our community managers have been with AAM for more than 3 years.

62% of our communities have been with us between 3-20 years.

All of our Community Managers are certified or working towards obtaining their certifications through local and national trade organizations.