Susan Platner is AAM’s Vice President of Community Management. Since joining the company in 1999, she has served as a Portfolio Manager, Trainer and an Area Manager. She was appointed to the management team as Vice President of Customer Service in 2006 and assumed the role of Vice President of Community Management in 2007. The bulk of her attention is focused on the areas of Community Management Portfolios of AAM in conjunction with the EastValley, WestValley and Prescott Offices. She also directs the internal training process for new Managers and our Association’s Board of Directors.
A native of Syracuse, N.Y., Susan graduated from DrexelUniversity in Philadelphia with a Bachelor of Science degree in Business and Home Economics. After spending years in the restaurant business and in computer services sales, she switched careers in 1997 upon moving to Arizona. She has been active in the community management industry ever since and is a designated Certified Arizona Association Manager (CAAM) by the Arizona Association of Community Managers.