HOA Management Technology
As Board members, you understand the important role that technology plays in the effective management of your Association. Ensuring that Board members and homeowners have access to the best technology available should be a top priority of your HOA management company. Technology services offered should provide helpful tools, adapt to the individual needs of a community and encompass these functional traits:
As a member of your Community Association and an elected HOA representative, you have a pulse on what the community wants and needs, especially with regard to technological advances and service offerings. Websites, cloud-base portals, and mobile applications are a few examples of innovative tools AAM provides to their communities, what technology is currently available to you?
WEBSITES influence how homeowners perceive an HOA
Let's face it, we live in a world where people use Google before they make any purchases, including where they choose to live. Due to this growing trend, it is important that the first impression of your community is a glowing and memorable one. If your community’s HOA website doesn't reflect the experience a prospective homeowner expects from the community, they may dismiss it entirely. AAM recognizes the importance of appearance and how it ties to the perceived value of a community. That is why we heavily invest in the technology we provide to our community associations, and our number one suggestion to our HOAs is to utilize a Premium Website.
What is an AAM Premium Website? Premium websites provide a secure resident portal with the ability for homeowners to see community documents, post classifieds, see their account and violation information, pay their bills and communicate with other homeowners. HOA Boards and Community Managers are easily able to contact residents through email and text blasts to keep the community informed and engaged.
Top 3 Benefits of a Premium Website
- TOTALLY RESPONSIVE: Easily viewed on mobile devices
- FREE EMAIL BLASTS: Effective communication to members
- CUSTOMIZABLE: A unique reflection of your community
Having a professional, polished HOA website that is easy to navigate, includes stunning images of the community and provides quality information shows the commitment the HOA has to the overall homeowner experience. Does your Association pass the Google test?
MOBILE APPS change how homeowners interact with their HOA
Over 250 million Americans are using smartphones, which explains why there is an app for virtually everything. Mobile application platforms make finding information, taking action and communication easy and convenient and it is why apps are becoming a vital resource for businesses. An HOA mobile app serves as a direct channel between an HOA and the homeowners; this allows for faster communication and increased engagement. For example, an app that provides in-app notifications can influence a proactive action to be taken by the user and eliminating frustration with time-sensitive events.
Our HOA mobile app was created with one goal in mind, adding value to the HOA living experience. Members of an association want their HOA to have as little interference in their everyday lives as possible. The interactions with the HOA are expected to be quick, easy and ultimately yield the desired result. And we believe that AAM All Access delivers the ultimate package in customer satisfaction.
Top Benefits of using an App
- Accessibility: Information readily available.
- One touch access to contact information: Minimizing the time homeowners have to spend tracking down the correct person.
- Time-saving solutions: Access to find answers, submit forms and contact appropriate departments quickly.
- In-App Notifications: Posted payments, arch request status, compliance issues, and community announcements.
CLOUD-BASE PORTALS have changed how HOAs are managed
Solution based technology is one of the most important aspects a community management company should provide to their clients. The ability to listen to the needs of homeowners associations and adapt the process to those needs is what has set AAM apart from other companies for decades.
AAM’s cloud-based client HOA portal, BoardVue™, was created by our internal development team as a solution to what was once a common question of Board Members, how does AAM track work orders? And although we had an intricate internal process in place, we took what we had and built it into a client facing version to allow for complete transparency and easy tracking.
BoardVue™ is the new experience in HOA task tracking
This tool, available only to Board members, is an interactive dashboard that showcases the action items of a community and provides features that empower Board Members in their roles.
What BoardVue™ Delivers
- 100% Transparency: Board members know everything that is happening inside their community.
- Frictionless Management: Providing timely and accurate information, in addition to clear communication
- Instant Reporting: Thirteen of the most commonly used Board reports are now available 24-7
Is your community association currently experiencing the benefits of a task tracking platform such as BoardVue™, an innovative and easy to use HOA mobile app such as All Access and a modern website that delivers an excellent first impression such as one of our Premium Websites? If not, contact AAM today. We would love the opportunity to bring your community up-to-date in this ever changing digital age.