AAM Albuquerque Office Leadership

Jody Roman

Regional Director

Jody has dedicated nearly 40 years of her career specializing in customer service, making her exceptionally qualified to serve in the Community Management industry. Over the last 18 years in the industry, she has managed all types of Community Associations, including single family, condominiums and high-rises. She joined AAM in June 2015 and was quickly promoted to the position of Regional Director of New Mexico Operations in April 2016.

Jody holds her CMCA (Certified Manager of Community Associations) and AMS (Association Management Specialist) designations from CAI.

JRoman@AssociatedAsset.com

Laura Hayes

Area Manager

Laura Hayes brings over a decade of community management experience to her role at AAM, where she has served since 2018. With a background in both portfolio and onsite management, Laura is known for her strong operational leadership and ability to foster engaged, thriving communities. Her expertise spans single-family homes, condominiums, and master-planned developments, including properties with over 1,800 homes and robust amenity programs.

Prior to joining AAM, Laura worked as a Legal Assistant at Hunt and Davis, where she supported litigation processes and coordinated complex case management across state and federal courts. This legal background sharpened her attention to detail and strengthened her communication skills—qualities she brings into her current leadership and client relations work.

Laura holds her CMCA through CAI and M-100 certifications and has successfully managed operations for multiple communities ranging from 100 to 500 homes. Her responsibilities have included budgeting, vendor management, capital improvement coordination, staff supervision, and resident communications. Whether serving as the primary point of contact onsite or juggling a diverse portfolio, she is recognized for building trust through thoughtful, responsive service.

LHayes@AssociatedAsset.com

Our Mission

Our mission is clear: We aim to provide every client with total peace of mind. We educate our staff and clients, create an innovative work environment, and uphold our reputation for honesty and integrity. By doing so, we continue to grow and expand our market share.

Our Vision

We strive to be a trusted partner. We create value-driven experiences for every client. We do this under the philosophy of Living Better Together®.



Client Experiences

quote I have been continually impressed with the professional manner in which our management company handles our business affairs and interacts with our members.

— Kurt S.

quote I have found the competence of our assigned community manager to be very high & I appreciate the technology tools provided to our association by AAM. All combine to make my job, as a board member, as "easy" as possible.

— Raymond E.

quote Automated processes are very intuitive and add value to management duties.

— Steven J.

quote My first time being a board member/president and everyone has been incredibly supportive and helpful.

— Jeffery R.

quote Responsiveness and experience of our community manager & assistant, and support from other departments where needed. Superior to our prior management company.

— Sarah W.

quote The AAM staff has been amazing with the transition of taking over of the management of the HOA and the continued management moving forward. Very helpful, responsive and communicate great.

— Michael P.

quote AAM is a very positive improvement over the previous management company. AAM does a great job, and I am pleased to work with the on-site team and their management.

— John N.

quote They are knowledgeable about HOA rules and regulations. They are responsive to questions.

— Dolores S.

quote A breath of fresh air compared to our previous management company! Very responsive and takes a high weight off of the Board’s back?

— Dennis O.

quote Professionalism for AAM services; community manager consistency and follow-up. Financial reports accuracy. BoardVue information is very helpful.

— Jeffrey M.