AAM Southgate Office Leadership

Carolynn Zimmerman

Regional Vice President

Carolynn joined the AAM family in 2014 and has since become a cornerstone of leadership and excellence within the organization. Her journey is a testament to her dedication, strategic insight, and exceptional management capabilities.

Beginning her career with AAM as a member of the support staff, Carolynn quickly distinguished herself through her work ethic and leadership potential. She was promoted to Community Manager in 2016, advanced to Area Manager in 2019, and continued her upward trajectory as she assumed the role of Regional Director in 2021. In 2024, she was appointed Regional Vice President of the Michigan Division.

Based in our Southgate office, Carolynn now leads and supports a dynamic team of Community Managers across Michigan. Her leadership ensures operational excellence, client satisfaction, and a strong team culture throughout the region.

Carolynn holds both the CMCA® (Certified Manager of Community Associations) and AMS® (Association Management Specialist) designations. She is also an active member of the Community Associations Institute, reflecting her commitment to ongoing professional development and industry engagement.

CZimmerman@AssociatedAsset.com

Milinda Valente

Regional Director

Milinda Valente brings more than 15 years of experience in the real estate industry to her role at AAM, where she has served since transitioning into community management in 2021. With a background in both residential and commercial real estate, Milinda offers a strong foundation in governing documents, contract negotiations, and property operations, making her a valuable resource for Boards and homeowners alike.

Since joining AAM, Milinda has quickly grown into a leadership role and was recently promoted to Regional Manager. Known for her clear communication and strong client relationships, she is passionate about creating positive experiences for residents and guiding her communities with professionalism and care.

Milinda holds a bachelor’s degree in education and is recognized for her depth of real estate knowledge and commitment to service.

Originally from Michigan, she has spent her life in the Great Lakes State and enjoys spending time outdoors, especially camping and relaxing by the campfire.

MjValente@AssociatedAsset.com

Nicole Cairns

Area Manager

Nicole Cairns is an experienced community management professional with more than 22 years in the property management industry, including the past including years dedicated to community management. Since joining AAM in 2022, she has brought her expertise in attached condominiums and vendor coordination to the communities she serves. Nicole began her career with KMG as a leasing consultant and steadily advanced into roles with increasing responsibilities across cooperative and condominium housing. Her background includes deep experience in communication, maintenance oversight, and budget management—skills that have translated seamlessly into her current role as one of AAM’s Area Managers.

Known for her adaptability and problem-solving skills, Nicole enjoys the variety that each day in community management brings, from addressing homeowner concerns and supporting Boards to managing large-scale projects.

Born and raised in Michigan, Nicole is proud to call the Great Lakes State home. In her free time, she enjoys beachcombing for Petoskey stones and advocates passionately for Breast Cancer Awareness as a survivor herself.

NCairns@AssociatedAsset.com

Our Mission

Our mission is clear: We aim to provide every client with total peace of mind. We educate our staff and clients, create an innovative work environment, and uphold our reputation for honesty and integrity. By doing so, we continue to grow and expand our market share.

Our Vision

We strive to be a trusted partner. We create value-driven experiences for every client. We do this under the philosophy of Living Better Together®.



Client Experiences

quote The professionalism of AAM staff, from our Property Manager to the back-office support, is excellent. Overall, our experience with AAM has been very positive compared to other Association Management companies.

— Mark P.

quote AAM has been providing extremely prompt, timely, effective, and thorough service in managing our HOA. They are quick to answer questions and provide details for our community, and we greatly value AAM's experience.

— Donald P.

quote AAM has provided excellent management service for our community for years with no drop-off in quality when new Community Managers are appointed. They also have provided training for board members at no extra charge.

— Emma R.

quote AAM has been our Management company for almost 10 years. Very professional and always service minded. We love our community manager. Always on top of all of our concerns. Thank you for doing an awesome job!

— Jim P.

quote Our HOA Board switched from another management company to AAM late last year. What a difference. So far everyone has been responsive and dedicated and they provide us with great guidance. A professional organization to be sure.

— Robert R.

quote AAM, LLC has been great to work with since we have built and moved into our new home and neighborhood. Any questions or concerns I have had are always addressed in a timely matter. Since being elected president of our HOA anything I have seen and brought to the Managers attention she has looked into and gotten me an answer fast.

— Aaron B.

quote My experience with AAM has been a positive one with quick responses to my concerns and a friendly, professional staff. Keep up the good work!

— Susan M.

quote As an HOA Board Member, I have partnered with AAM for years...they are nothing but professional, thorough and compassionate. Its been a great experience and I highly recommend this management company.

— Holly M.

quote We switched to AAM last August and the difference is like night and day. As the current president of our HOA I can relax knowing that our discussion items will be handled without having to constantly remind or do it ourselves. Yes AAM was a little more money but the professionalism, follow up, and peace of mind is worth every penny.

— Troy L.

quote The entire onsite staff of AAM is wonderful. What a team - they always have smiling faces and are so willing to help in any situation. They do anything and everything they can to ensure things run smoothly. I've never had any question or concern they haven't been able to resolve. My hat's off to you!

— Peggy K.