AAM Tempe Office Leadership

Tom Gordon

Regional Vice President

Tom began his career with AAM in 2011. Bringing with him over 20 years of property management experience, he has expertise in managing a wide array of properties, including malls, retail centers, commercial properties, warehouses, medical office buildings, and high-rise condominiums. Given his vast community management knowledge, passion for the industry, and ability to build lasting client partnerships, he was quickly promoted from Community Manager to Area Manager to Regional Director, and most recently to Vice President of Tempe Operations.

Tom is a Certified Arizona Association Manager (CAAM) through the Arizona Association of Community Managers (AACM) and has also been nominated for their coveted GEM (Guided Excellence in Management) Award.

TGordon@AssociatedAsset.com

Wendi Shepard

Regional Director

Wendi Shepard is a dedicated industry professional with over three decades of experience in property management, beginning her career in multifamily housing in 1990 before transitioning to HOA management in 2003. She joined AAM in 2016 as a Community Manager and now serves as the Regional Director of our Tempe Office. Wendi holds the CAAM designation through AACM and brings a wealth of experience and leadership to her role.

Her well-rounded expertise includes managing single-family communities, condominiums, and commercial associations. Wendi is particularly passionate about educating both homeowners and team members, fostering stronger communities through knowledge and support. Her depth of experience and commitment to service make her an asset to the clients and communities she serves.

WShepard@AssociatedAsset.com

Marcelle Mietus

Area Manager

Marcelle Mietus is a strategically-minded Finance and Community Management Professional with over 15 years of experience in multi-family and residential communities. Since joining AAM in 2022, Marcelle has brought her financial expertise and leadership skills to community management, progressing from Community Manager to Area Manager within just two years. She holds a CAAM designation through AACM and has a strong track record of increasing revenue and productivity through financial modeling, project leadership, and operational efficiency.

Marcelle’s background includes corporate financial planning roles with Fortune 500 companies and a foundation in multi-family property management. She holds an MBA in Finance and Accounting and a Bachelor’s degree in Computer Science. Her favorite part of community management is making a tangible, positive impact on residents' quality of life, helping create peaceful, well-maintained environments that people are proud to call home.

MMietus@AssociatedAsset.com

Our Mission

Our mission is clear: We aim to provide every client with total peace of mind. We educate our staff and clients, create an innovative work environment, and uphold our reputation for honesty and integrity. By doing so, we continue to grow and expand our market share.

Our Vision

We strive to be a trusted partner. We create value-driven experiences for every client. We do this under the philosophy of Living Better Together®.



Client Experiences

quote The professionalism of AAM staff, from our Property Manager to the back-office support, is excellent. Overall, our experience with AAM has been very positive compared to other Association Management companies.

— Mark P.

quote AAM has been providing extremely prompt, timely, effective, and thorough service in managing our HOA. They are quick to answer questions and provide details for our community, and we greatly value AAM's experience.

— Donald P.

quote AAM has provided excellent management service for our community for years with no drop-off in quality when new Community Managers are appointed. They also have provided training for board members at no extra charge.

— Emma R.

quote AAM has been our Management company for almost 10 years. Very professional and always service minded. We love our community manager. Always on top of all of our concerns. Thank you for doing an awesome job!

— Jim P.

quote Our HOA Board switched from another management company to AAM late last year. What a difference. So far everyone has been responsive and dedicated and they provide us with great guidance. A professional organization to be sure.

— Robert R.

quote AAM, LLC has been great to work with since we have built and moved into our new home and neighborhood. Any questions or concerns I have had are always addressed in a timely matter. Since being elected president of our HOA anything I have seen and brought to the Managers attention she has looked into and gotten me an answer fast.

— Aaron B.

quote My experience with AAM has been a positive one with quick responses to my concerns and a friendly, professional staff. Keep up the good work!

— Susan M.

quote As an HOA Board Member, I have partnered with AAM for years...they are nothing but professional, thorough and compassionate. Its been a great experience and I highly recommend this management company.

— Holly M.

quote We switched to AAM last August and the difference is like night and day. As the current president of our HOA I can relax knowing that our discussion items will be handled without having to constantly remind or do it ourselves. Yes AAM was a little more money but the professionalism, follow up, and peace of mind is worth every penny.

— Troy L.

quote The entire onsite staff of AAM is wonderful. What a team - they always have smiling faces and are so willing to help in any situation. They do anything and everything they can to ensure things run smoothly. I've never had any question or concern they haven't been able to resolve. My hat's off to you!

— Peggy K.