HOA Financial Management Best Practices

HOA financial management is one of the most vital components of a successful community association. It goes beyond collecting dues—it’s about budgeting, reporting, auditing, and maintaining a healthy reserve fund. Whether your association is self-managed or partners with a professional management company, understanding the basics of HOA accounting and financial planning is essential. In this guide, we’ll walk through budgeting tips, reserve strategies, financial reports, and common pitfalls to avoid to keep your HOA finances healthy.

Strong financial management starts with clear policies, defined Board roles, and a commitment to transparency. HOA Boards must establish internal controls to reduce the risk of fraud and create consistency in financial operations. Assigning a dedicated treasurer, forming a finance committee, and using HOA accounting software ensures accurate reporting and better compliance.

Establishing written financial procedures for handling accounts payable, dues collection, and reporting timelines builds accountability. Transparency fosters homeowner trust, especially when financial information is shared regularly through portals, emails, or meetings.

Creating an annual HOA budget is more than a numbers game—it’s a strategic process that reflects the community’s values. Your HOA’s budget should cover recurring expenses, long-term maintenance, reserve contributions, and contingency funds. Begin budget planning early, involving vendors, community input, and historical data.

  • Breaking down operating expenses by category
  • Including line items for landscaping, insurance, utilities, and legal fees
  • Allocating adequate contributions to reserves
  • Planning for inflation or vendor increases

Regularly comparing actual financial performance to the budget ensures your community stays on track throughout the year.

Reserves are a cornerstone of long-term HOA financial stability. The association uses the reserve fund to repair or replace major common elements, such as roads, roofs, and pools. Conducting a reserve study every 3 to 5 years is considered a best practice in the industry. These studies help Boards determine how much to save annually.

  • Following the recommendations in your most recent reserve study
  • Setting a percentage goal for funded status (70 %+ is ideal)
  • Separating operating and reserve accounts to avoid misuse

Failure to fund reserves properly can result in special assessments or deferred maintenance, both of which can negatively impact homeowner satisfaction and property values.

Every Board member should understand the basic HOA financial statements. These documents reveal the community’s financial health and help support responsible decision-making.

  1. Balance Sheet – Lists the association’s assets, liabilities, and equity.
  2. Income Statement (Profit & Loss) – Tracks revenue and expenses over a specific period.
  3. General Ledger – Provides a detailed view of every financial transaction.
  4. Aged Delinquency Report – Shows overdue homeowner accounts.
  5. Bank Reconciliation Report – Confirms that bank statements match recorded transactions.

Boards should review these reports monthly and include them in Board meeting packets. Many states require associations to share this information with homeowners on a quarterly or annual basis.

AAM is proud to have engaged in the SOC 1 (SSAE 18) audit, which reflects our commitment to financial integrity, internal controls, and industry-leading operational standards. This independent audit ensures that our clients can trust the accuracy and consistency of our financial reporting systems.

In addition to internal reviews, many HOAs benefit from annual financial audits or third-party reviews by a CPA. These assessments verify compliance with GAAP (Generally Accepted Accounting Principles), detect errors, and reinforce trust. Governing documents or state law may require larger communities to conduct an audit annually.

Even experienced HOA Board members can make financial decisions that seem minor but result in long-term challenges. Below are common mistakes associations face when managing their community’s finances, and actionable ways to fix them while maintaining accurate financial records and reducing the risk of unexpected expenses.

  • Failing to follow the budget or update it annually
    Example: A Board continues using last year’s budget despite increased utility rates, leading to a deficit.
    Solution: Schedule regular budget reviews and use forecasting to reflect vendor management changes, inflation, or unexpected expenses.

  • Neglecting reserve funding
    Example: An HOA defers reserve contributions to keep assessments low, which leads to a special assessment when the elevator requires repair.
    Solution: Reference the reserve study during annual budget planning and allocate a fixed reserve amount to protect long-term assets.

  • Not enforcing collection policies consistently
    Example: The Board enforces late fees for some homeowners but not others, leading to complaints about fairness.
    Solution: Apply collection policies consistently, and clearly communicate timelines in financial documents and owner notices.

  • Using outdated or manual accounting systems
    Example: People often create their financial statements using spreadsheets, which can result in errors and missing data.
    Solution: Implement community association management software with built-in financial tracking and reporting tools.

  • Lack of separation between operating and reserve funds
    Example: The association uses reserve money to cover monthly landscaping costs, leaving nothing for future repairs.
    Solution: Maintain separate bank accounts and reconcile both monthly. Include fund balances in Board-reviewed financial statements.

  • Overlooking proper documentation
    Example: The Board can’t find financial records from two years ago during a CPA review.
    Solution: Store all association financial documents digitally and securely, and ensure you back them up and keep them accessible.

  • Inadequate vendor oversight
    Example: An outdated contract and poor invoice tracking cause the association to overpay a contractor.
    Solution: Maintain updated vendor contracts, monitor invoices monthly, and create approval workflows for payments.

Avoiding these mistakes helps your HOA operate smoothly and improves transparency with homeowners. If your Board struggles with any of these issues, partnering with a firm that offers professional financial management services may be the best next step.

Managing HOA finances requires time, skill, and consistency. If your Board is experiencing burnout, making frequent financial errors, or receiving increased homeowner complaints, it may be time to consider professional management.

  1. Repeated budget shortfalls or unexplained variances
  2. Missed deadlines for financial reports or tax filings
  3. High delinquency rates with no collection strategy
  4. Lack of transparency or homeowner trust in financial decisions
  5. Unfamiliarity with HOA laws, GAAP, or tax requirements
  6. Difficulty maintaining accurate and accessible records
  7. Infrequent or outdated reserve studies
  8. Board Members’ fatigue or lack of financial experience
  • Professional HOA accounting software
  • Access to experienced finance and compliance professionals
  • Standardized financial procedures
  • Risk reduction and better reporting accuracy

Today’s homeowners expect timely and clear updates about how their assessments are being used. Sharing quarterly financial summaries, providing access to an owner portal, and including budget overviews in newsletters helps build credibility.

  • Why did assessments increase?
  • What happens if reserves are underfunded?
  • How are delinquent payments handled?

Being proactive in communication prevents misunderstandings and enhances community relationships.

If your Board is ready to improve its financial management process, start by:

  • Reviewing your reserve study and funding level
  • Auditing your current budget for accuracy and transparency
  • Establishing or updating financial policies and procedures
  • Scheduling monthly Board-level financial reviews
  • Consulting with a CPA or management professional for deeper insight

At AAM, we offer tailored HOA financial management services designed to support your community’s unique needs. From accurate accounting and transparent reporting to reserve planning and audits, we’re here to help Board Members lead with confidence.

HOA Events: Tips and Ideas

With the cooler temps, what better time to get together for community activities? There is much to do during the spring and fall months, no matter where you live. Let us talk about some fun events HOA Boards could offer in your community this fall and, most importantly, how to execute them effectively!

Successful HOA events all come down to planning. The more you plan, the better your event will be executed. Below is a checklist or guide of items you can do before your event to ensure success. 

When choosing an event date and time, it’s essential to avoid scheduling multiple events on the same day or time. Also, be sure to check your local events, such as those in your city, state, and neighboring communities. It may not always be possible to avoid planning events on the same day as others, but try to avoid scheduling “like” events on the same day. For example, if your city has a Fun Run, don’t schedule a community Fun Run around the same time.

Know your Association. What exactly do we mean by that? If you plan an event in a multi-generational community, there are better options than weekdays or weeknights during the school year. Family communities offer events on Friday evenings or the weekends to maximize attendance. If your community is for Active Adults (55+), do most of your residents still work? If so, then weekday or weeknight events may also not be ideal. However, if your association comprises a majority of retired residents, you may have more flexibility when offering events. Knowing your community can ensure the most attendance at your events.

Defining and sticking to your budget is crucial for planning successful events by reducing the stress of going over budget and having to cut corners to make the event happen. Knowing your budget for each event will ensure a successful year of events!

Be sure to do your due diligence when choosing your vendors, whether a band, a caterer, or a performer. Please do your homework, get referrals, check YouTube videos, or call a colleague who may have used them. Knowing what you are getting upfront will help you have a successful event.

Build your team! Putting on a successful HOA event is not a one-person job and requires a team. Every team needs a leader and support behind them. So, whether your team is supporting staff or volunteers, be sure to equip them with the necessary tools. Timelines and job assignments with detailed information will help your team support you in being effective. Plan accordingly with team meetings leading up to your event, and always have a post-event meeting. There is always room for improvement, so post-event discussions are an excellent tool for continuing to plan successful events. 

Utilize your team to promote your events. It is crucial to ensure that event details are adequately promoted. Create flyers, announce them in community newsletters, send emails, add them to your website, and mention them at Board meetings. The more ways you can inform the members of your HOA, the more successful your event will be.

Low-cost, high turnout—sharing food always brings people together.

  • Neighborhood Potluck
    Invite everyone to bring a dish and taste the diversity of the community.
  • DIY Chili Cook-Off
    Friendly competition where residents show off their best chili recipes.
  • Ice Cream Meet-Up
    A sunny-day favorite with build-your-own sundaes.
  • Breakfast-for-Dinner Night
    Serve comfort food with pancakes and eggs at dinnertime!
  • Wine & Cheese Social
    A classy evening for residents to mingle and sample pairings.
  • Food Truck Night
    Partner with local trucks and bring dinner right to your block.

Recurring events that establish tradition and community pride.

  • Community Park Bash
    Music, lawn games, and food trucks or grills—an annual Summer/Spring hit.
  • Winter Hot Cocoa Gathering
    Set up a cocoa station and fire pit for a cozy winter social.
  • Holiday Cookie Exchange
    Invite neighbors to bring their best baked goods and swap treats.
  • Costume Party or Trunk-or-Treat
    Halloween fun for all ages—either dress up or swap old costumes for new ones.

Build connections while promoting health and personal growth.

  • Yoga in the Park
    Invite a local instructor or follow a guided video together.
  • Trivia Night
    Friendly, low-cost competition that gets people talking.
  • Paint & Sip
    Unleash creativity over wine or mocktails with a guided painting night.
  • Book Swap or Club
    Start a mini library or organize monthly discussions.

Appeal to hands-on hobbyists and families alike.

  • Neighborhood Craft Day
    Provide simple supplies or invite residents to lead mini projects.
  • Holiday Décor Workshop
    Create wreaths, ornaments, or centerpieces together before the season starts.
  • Community Art Show
    Invite local artists and kids to showcase their work in a gallery-style display.

Inclusive events that bring out kids, parents, and grandparents.

  • Outdoor Movie Night
    Use a projector and show a family film on the lawn.
  • Scavenger Hunt
    Engaging and straightforward, with teams exploring the neighborhood.
  • Pet Parade
    Let furry friends shine in a walk-around event with prizes or themes.
  • Camp Out Night
    Pitch tents in a shared space for s’mores, ghost stories, and bonding.

Events that create pride and a sense of shared responsibility.

  • Neighborhood Clean-Up Day
    Provide gloves, bags, and refreshments—watch people show up.
  • Community Garden Launch
    Designate a space for flowers or veggies and let residents get digging.
  • Charity Drive or Volunteer Day
    Support a local food bank or shelter together—big heart, low cost.

HOA events can be a lot of work, but they can certainly help build a stronger sense of community and increase overall resident satisfaction. Events are also a good time to activate homeowner participation by creating a Social Committee to help the Board plan and execute community events. Learn more about Building HOA Committees. Use this information provided to get inspired, organized, and ready to implement successful events for years to come.

When it comes to helping Boards and residents get the most out of their HOA, AAM is here to help. Communities under our care benefit from the direct support of a lifestyle team that serves as AAM’s global resource for community events and lifestyle programming. The team is also responsible for ensuring that all programs, services, and events are conducted and fulfilled in a manner consistent with the community’s goals and objectives and remain compliant with local, state, and federal regulations.

HOA Governing Documents

Whether you are a homeowner living in an HOA, a recently elected Board member, or an aspiring Community Manager, it is important to understand the differences between the multiple HOA governing documents: the HOA Bylaws, CC&Rs, and Rules & Regulations, by which an HOA operates. If you are a homeowner, for example, becoming familiar with your community’s rules, knowing what is and isn’t permitted concerning your home, and knowing where and how to find this information will prevent you from having to deal with the consequences of non-compliance, which in most cases, can include fines and other types of penalties.

What are the HOA Governing Documents

Typically, all associations have governing documents, including Bylaws, CC&Rs (Covenants, Conditions, and Restrictions), and Rules and Regulations. These HOA governing documents outline the rules, policies, and contractual terms that Board members and homeowners must follow within the homeowners association.

In most cases, these governing documents are initially drafted by the community’s developer and enforced and modified as necessary by the Board of Directors.

All new owners moving into a property within an HOA will be given access to the association’s official records for review. As soon as they close escrow, they agree to the legally binding rules and policies mentioned.

HOA Governing Documents Hierarchy

Legal Requirements:

All federal, state, and local laws must be followed across all levels of governance.

Covenants, Conditions, and Restrictions (CC&Rs):

This key document outlines the balance of authority and the HOA’s and its homeowners’ respective obligations.

Articles of Incorporation:

Establishes the HOA as a legal entity and defines its basic structure and purpose.

Bylaws:

Detail the internal rules and procedures by which the HOA operates, including voting, meetings, and board responsibilities.

Understanding the Differences Between HOA Documents

Generally, the CC&Rs are the most extensive HOA governing document of an HOA. They contain homeowners’ rights and responsibilities and outline the architectural guidelines of the properties within the association. The primary purpose of CC&Rs is to regulate homeowners’ association architectural modifications based on community-approved standards. This regulation aligns with the HOA’s core mission: to protect, preserve, and enhance home values within the community.

For example, your homeowners association CC&Rs might require that all homes be painted tan for aesthetic reasons. If your neighbor decides to paint their house red, the HOA might fine them until they comply. Fines and other penalties for non-compliance will vary from association to association. Nonetheless, all should be clearly outlined in the CC&Rs.

It is important to note that if any conflict exists between a provision stated in the CC&Rs and an “HOA rule” generated by the HOA board members, the one outlined in the CC&Rs will always precede, and the latter will become invalid.

Common HOA CC&Rs can include: 

  • HOA Dues and Assessment Obligations
  • Association and Homeowner Maintenance Obligations
  • Architectural and Design Standards
  • Vehicle Restrictions
  • Pet Restrictions
  • Rule Enforcement Procedures and Penalties
  • Short-Term Rental Restrictions

Many associations adopt additional rules to help enforce or clarify the guidelines outlined in the CC&Rs, known as Rules & Regulations. They’re commonly referred to as a catch-all for items not specifically addressed in the other governing documents of the homeowners association. Typically, these rules will be more detailed than the CC&Rs and will likely be modified based on the community’s current needs.

For example, pool hours, gym hours, visitors’ parking hours, pet policies, and others. These things could change based on seasonality, membership demographics, the community’s current state, and current events, e.g., pandemics etc.

The Board of Directors can modify the Rules and Regulations by vote. However, HOA members should always be informed of any changes or additions to the Rules and Regulations or any other governing document.

The Bylaws of an HOA contain all the information and rules specifically related to the association’s operations and management. In most cases, they outline the Board of Directors’ governing structure, the procedures for matters such as Board elections and membership meetings, and the board’s rights and responsibilities.

More detailed examples of what you can find in your HOA Bylaws are:

  • Membership Requirements
  • Board Requirements
  • Meeting Notices
  • Board Meeting Frequency
  • Quorum Requirements
  • Voting Requirements and Frequency
  • Term Limits for Board Members

A basic understanding of the differences between an association’s governing documents is crucial for harmonious living in an HOA. Familiarize yourself with your HOA governing documents, including HOA Bylaws, CC&Rs, and Rules & Regulations. It’s always wise to follow your HOA governing documents. When community members collaborate to improve their neighborhood, everyone shares in the positive results.

Reviewing HOA Financials

Tips for reviewing HOA financial statements.

Reviewing your HOA’s financial statements isn’t just a best practice—it’s essential for protecting your community’s long-term stability. Whether you’re a seasoned board member or new to HOA leadership, knowing what to look for in your financial reports can help you spot trends, catch inconsistencies, and confidently make informed decisions.

1. Comparison Variance Report

The month-to-date and year-to-date budget comparison variance report is a great place to start your financial report review. This report is designed to provide board members with explanations of variances beyond the information supplied by dollar figures in a standard income and expense report. Your Community Manager can explain valuable operating and reserve activity details that cannot be captured in standard accounting reports. Also, it will assist you with questions you may have about the financial performance of your community. It may also answer many questions before board meetings, so meeting time can be allocated as efficiently as possible.

2. Balance Sheet

A review of the balance sheet will provide the Board with a snapshot of the Association’s assets, liabilities, and equity as of the end of each month. Operating and reserve cash balances are listed separately so the Board can make informed cash flow decisions. AAM’s accounting staff members reconcile each operating and reserve bank account every month. The full HOA financial package provides Bank reconciliations and statements to ensure financial transparency. As part of the reconciliation process, our accountants ensure that total account balances do not exceed FDIC limits at each financial institution. They also assist in setting up new money markets and certificate of deposit accounts.

3. General Ledger

The General Ledger is the source of all accounting data used to build the monthly HOA financial reports. Reviewing this activity provides detailed debit and credit information for each transaction processed during the monthly reporting period. Digesting this information may be a challenge, but once you are familiar with the report format, you can find many of the answers you might be searching for. It provides transaction dates, code descriptions, memos, debits, credits, and dollar figures.

4. Transparency

At least one designated Board member (generally the Board Treasurer) receives an additional monthly PDF file by email containing images of all paid invoices. This information is available to provide financial peace of mind and full transparency.

These are just a few quick tips for reviewing the monthly financial reports. Please feel free to contact your Community Manager as a starting point for any questions related to the financials. Additionally, we have an experienced and dedicated accounting support team ready to assist your Community Manager and Board of Directors at all times.

You can download this guide here

HOA Sample Budget
Sample HOA Budget

HOA Board of Directors Duties

HOA Board of Directors Duties – Who are they, and what do they do? Generally, an HOA Board of Directors comprises community volunteers elected by fellow residents to serve on the Board and make decisions on the residents’ behalf regarding the HOA.

Below is a brief overview of the HOA Board of Directors’ duties and responsibilities.

What is the structure of your HOA Board of Directors? 

In general, the Board of Directors consists of five (5) officers:

The HOA President’s role is performed by someone knowledgeable of the community’s governing documents, oversees the community association’s operations by ensuring orders and resolutions are carried out, signs contracts, and co-signs checks. He or she leads all meetings, acting as the foreman.

Responsibilities:

  • Managing the overall operations and initiatives of the association
  • Making key decisions that impact the community
  • Leading and facilitating board meetings

The Vice President performs other duties as required and will replace the President when necessary. Equally, the Vice President should have in-depth knowledge of the community bylaws and regulations.

Responsibilities:

  • Assumes the president’s responsibilities when the president is unavailable

The Secretary keeps meeting minutes, records votes, and maintains compliance with essential association documents. The secretary is also responsible for informing board members and residents about upcoming meetings and documenting the meeting minutes.

Responsibilities:

  • Manages the association’s official records and documentation
  • Sends meeting notices and takes minutes during board meetings

The Treasurer keeps track of the association’s finances and reports on monthly financials at board meetings.

Responsibilities:

  • Supervising the financial operations of the association
  • Creating and planning the annual budget
  • Maintaining accurate and up-to-date financial documentation
  • Handling tax-related obligations for the association

Member at Large:

The Member at Large acts as the fifth voting member of the Board and conducts other assigned duties. Learn more about what a member at large does.

What are the primary duties of your HOA Board?

The HOA Board members must ensure that the community is maintained by enforcing the community’s CC&Rs and Bylaws. Most importantly, board members should be fair and honest and keep the homeowners’ and the association’s best interests in mind when making decisions.

Managing the association’s financials is a collective effort by the entire Board, though the Treasurer often takes the lead. Responsibilities may include creating the annual budget, allocating funds for community needs, overseeing assessment collections, approving expenditures, and maintaining accurate financial records.

Together, the Board ensures the HOA’s financial health supports the long-term success of the community.

What is the relationship between the Board of Directors and your professional community management partner?

As community volunteers, most of the HOA Board elects to hire a professional community management company to leverage their expertise on community governance, ongoing maintenance, and resident communication. In partnership with the Board, the professional community management company helps provide structure to a community, protect property values, and ensure positive living environments.  

Do HOA Board Members Get Paid for Their Work?

Serving on your homeowners association’s Board of Directors is a voluntary commitment. Board members generously contribute their time and talents to support the community, and while their role is vital, it is not a paid position.

Sometimes, Board members may be reimbursed for out-of-pocket expenses related to their official duties. To request reimbursement, receipts are typically submitted to the Association’s treasurer for review and approval.

By contrast, the community manager is a paid professional. Though not a member of the Board, the Board hires the manager to help oversee the association’s day-to-day operations and ensure the community runs smoothly. More likely, the Board hires an HOA Management company like AAM that employs trained management professionals to manage the association.

Have A Question?

If you live in an association and have questions about Board Member Roles and Responsibilities, fill out our CONTACT US form, and we will happily contact you to answer them