AAM, a nationally recognized leader in community association management and accounting services, proudly celebrates its 35th anniversary this year. Since 1990, AAM has partnered with Boards, supported homeowners, and strengthened communities across the country, while establishing itself as one of the industry’s most trusted and forward-thinking management firms.
Marking this milestone, AAM is pleased to announce the promotion of Michael Meza to Vice President of Administrative Services. With 18 years of service at AAM, Michael’s career reflects the company’s culture of developing and elevating long-tenured employees whose dedication and expertise have fueled AAM’s growth. In his new role, Michael will oversee several critical business areas, including administrative operations, insurance partnerships, contract administration, onboarding and transition, training, customer care, and transfers and disclosures.
“Michael’s promotion reflects the strength of our internal talent and the values we’ve upheld for 35 years,” said Amanda Shaw, President of AAM. His leadership and operational expertise will be instrumental as we continue to grow and innovate. We’re excited to welcome him to the Executive Team during such a pivotal moment in our company’s history.”
Elaine Anghel, Chief Operating Officer of AAM, added: “Michael exemplifies the leadership qualities that drive AAM forward. His ability to lead with integrity and deliver results aligns perfectly with our mission to serve communities with care and professionalism. We are confident he will bring tremendous value to our executive leadership and the communities we support.”
As AAM reflects on this milestone and looks to the future, the company remains committed to its mission—leading with integrity, investing in its people, and delivering innovative solutions that strengthen communities nationwide.
Whether you’re new to a homeowners association (HOA) or a longtime resident, living in a managed community offers unique opportunities and responsibilities. From understanding your governing documents to connecting with neighbors, these ten tips will help you make the most of HOA living and enjoy the full benefits of your community.
When you purchased your home, you received governing documents such as the Declaration of Covenants, Conditions & Restrictions (CC&Rs) and the Architectural/Landscape Guidelines. These guidelines provide a clear understanding of community standards and homeowner responsibilities, helping you enjoy your home and neighborhood.
2. Get to Know Your HOA Management Company
Most associations partner with a professional HOA management company to support the Board and serve homeowners. Take time to familiarize yourself with your management team and the resources they provide. Many communities now offer digital tools—such as homeowner portals or mobile apps like AAM All Access—to provide 24/7 access to account details, documents, and updates.
3. Connect with Neighbors and Get Involved
One of the greatest benefits of HOA living is the sense of community. Attend neighborhood events, volunteer on a committee, or participate in a block watch program that promotes safety and connection. Building relationships not only creates lasting friendships but also strengthens the fabric of your community.
4. Attend Board and Annual Meetings
Community meetings are where important decisions are made. Attending Board or annual meetingsallows you to stay informed, share your ideas, and raise concerns. It’s also a chance to understand better how decisions impact your neighborhood—and, if you’re interested, to run for a Board positionyourself. Tools like BoardVue make it easier than ever for Board members to collaborate and for homeowners to stay engaged.
5. Respect Your Neighbors and Shared Spaces
A successful community thrives on courtesy. Be mindful of parking rules, pet noise, and the neighborhood’s quiet hours in general. Simple actions—such as keeping common areas tidy and respecting your neighbors’ property—go a long way toward creating a welcoming and harmonious environment.
6. Submit Architectural Changes for Approval
Thinking of adding a patio, painting your home, or updating landscaping? Submit your plans to the homeowners’ association architectural committee before beginning work. This ensures updates align with guidelines and avoid costly changes later. By following the process, you’ll keep your project stress-free while supporting the community’s overall look and feel.
7. Maintain Curb Appeal
From neatly storing trash receptacles to caring for lawns and landscaping, small actions make a big difference. HOAs often conduct routine inspections to help preserve property values and ensure the association looks its best. By staying on top of maintenance, you’ll not only avoid compliance issues—you’ll contribute to neighborhood pride.
8. Enjoy Community Amenities Safely
If your HOA offers amenities such as pools, playgrounds, or fitness centers, use them responsibly. Keep an eye on children around water features or play areas and follow posted guidelines. When everyone uses the community’s common areas with care, they remain safe, enjoyable, and well-maintained for years to come.
9. Be a Responsible Pet Owner
Pets are part of the family, and responsible ownership keeps your community associations clean and comfortable. Always clean up after your dog, especially in shared areas, and follow leash or noise policies. These small steps show respect for your neighbors and keep common spaces pleasant for all residents.
10. Take Pride and Stay Engaged
Your HOA management company and Board are here to help, but every homeowner plays a role in protecting the community. Stay alert, report maintenance issues promptly, and use tools like AAM All Access to communicate with your management team. When everyone participates, your neighborhood becomes more than a place to live; it becomes a community to be proud of.
A successful HOA strikes a balance between structure, communication, and community spirit. With the right knowledge—and tools like AAM All Access to keep you connected—you’ll enjoy the full benefits of HOA living while helping your neighborhood flourish. And don’t forget to attend meetings. 😉
An HOA Management company is hired by the Board of Directors of an HOA to manage the association’s budget, collections of dues, enforcement of rules, process maintenance requests, maintain common areas, manage vendors, advise the Board, oversee projects, organize meetings, and communicate with homeowners. They streamline operations, ensure compliance, and support the Board and residents in running a well-functioning, thriving community.
Benefits of Working with an HOA Management Co.
Budgeting and financial reporting
Collecting dues and enforcing late fees
Enforcing HOA governing documents
Handling homeowner maintenance requests
Maintaining pools, parks, and shared spaces
Coordinating services like landscaping and trash removal
Managing vendor contracts and relationships
Overseeing major improvement projects
Organizing meetings and board administration
Communicating with homeowners
A professional HOA management co. keeps your community running smoothly. They manage the budget, handle bookkeeping, and collect dues on time. When homeowners submit maintenance requests, they respond promptly and ensure pools, parks, and other shared spaces stay clean and functional.
They coordinate vendors, enforce community rules, and guide the board on legal, insurance, and financial matters. They also schedule board meetings, prepare agendas, and deliver clear, consistent communication to residents. With expert leadership and proactive service, the management team helps your HOA stay organized, responsive, and focused on long-term community success.
HOA Board vs. Management Company: Who Does What?
Category
HOA Board of Directors
HOA Management Company
Decision Making
Holds ultimate decision-making power on all policies, fines, fees, budgets, contracts, and approvals. Responsible for all executive-level governance and community leadership.
Acts in an advisory and administrative support role. Executes board decisions but does not have independent authority to create or change policy. Cannot waive fines, alter rules, or approve spending outside board guidelines.
Assists with bookkeeping, financial reporting, and invoice processing. Assists in the preparation of the annual budget for board action. May sign checks within a board-authorized limit. Coordinates with CPAs after the Board has selected
Maintenance
Approves maintenance work, selects vendors, and ensures upkeep of shared property like pools, parks, roofs, and signage. Oversees Architectural Review decisions.
Coordinates with vendors for inspections and repairs. Verifies insurance and licenses. Manages vendor communication, but does not perform or approve work
Rules & Violations
Enforces CC&Rs and all association rules. Review reports of violations and issues, as well as formal rulings. Cannot excuse themselves from rule compliance.
Sends violation notices and follow-up communication. You cannot enforce or excuse violations; you must act based on board direction.
Fines & Fees
Sets policies for fines and late payments. Reviews and approves any fee waivers. Maintains control over financial discipline
Processes fines, tracks payments, and sends late notices. Cannot waive or adjust fines without board instruction.
Architectural Requests
Approves or denies architectural change requests based on governing documents. May delegate review to an ARC committee.
Communicates decisions and helps coordinate documentation. Does not evaluate or approve ARC requests.
Resident Communication
Answers homeowner questions regarding decisions, rules, and board actions. Hosts and leads board meetings. Must remain transparent and impartial.
Distributes newsletters, notices, and emails. Manages digital communication tools and customer service inquiries. Acts as liaison between residents and board.
Legal Compliance
Ensures the HOA operates within its governing documents and state laws. Makes legally binding decisions. Upholds fiduciary duties of loyalty and care.
Advises the board on legal best practices and risk mitigation. May assist in gathering documents for legal counsel
Volunteer Status
Board members are elected volunteers. Receive no compensation. Must follow the same rules as residents and pay assessments.
Paid service providers hired by the HOA to provide expertise and daily operational support.
Accountability
Protects property values and ensures community governance aligns with its charter and vision. Accountable to homeowners.
Helps the board run the community like a business, ensuring efficiency, compliance, and administrative continuity. Accountable to the board.
How do I find an HOA Management Company?
Start by identifying your community’s needs—full-service management, financial oversight, or stronger governance support. Look for:
Local expertise and strong references
Transparent communication and reporting
Reliable technology tools for residents and boards
Customized service options
Meet with potential partners, review proposals, and look for alignment with your community’s values. The right HOA management company enhances operations and elevates homeowner satisfaction.
Success with communities of similar size and needs
Communication
Responsive, clear, and accessible
Financial Expertise
Accurate reports and strong fiscal discipline
Technology
Modern tools for boards and homeowners
Manager Support
Experienced, proactive community managers
Maintenance Oversight
Reliable vendor coordination and follow-through
Transparency
Open processes with real-time access and clear expectations
Board Alignment
Adapts to your goals and governance needs
Resident Experience
Enhances quality of life and access to services
Why AAM is a Trusted Leader in HOA Management
AAM provides expert guidance and tailored solutions to help communities thrive. With decades of experience, AAM supports board members through:
Legal and financial compliance
Vendor and maintenance management
Resident communication and service
Operational efficiency and board empowerment
We empower Boards to focus on strategic decisions while we handle the complexities of day-to-day management. If you’re looking for a management company that delivers expertise, consistency, and a commitment to your community’s success, AAM is the partner you can rely on.
